Shipping policy
Shipping Policy
We're just as excited as you are to get HerGarden your doorstep- here's everything you need to know about how and when your order will arrive.
📦 Order Processing & Transit Time
Transit time for orders: 1-3 business days
We process and deliver orders Monday through Friday.
This means we aim to get your order packed, processed, and handed off to thecarrier within 1-3 business days from when you place it. No weekend packing orprocessing (our team needs rest too!).
🚀 Shipping Time
Estimated shipping time:4-8 business days
Shipping days: Monday through Friday
Once your package leaves our hands, it typically takes 4 to 8 business days toreach you, depending on your location. We'll send you a tracking number assoon as it ships so you can follow it every step of the way.
💬 Need help?
If you ever have questions about your shipment, reach out to us at:
Email: customerservice.elara@gmail.com
Customer Service
Monday to Friday: 9:00 AM-5:00 PM